What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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09/02/2019
Santana was great and very professional! The units are clean and climate controlled perfectly. Getting a cart is not always easy tho; hence the 4 stars
Amy Testa
Pelham
Westchester New York
01/15/2018
Very expensive now to get storage.
Stacey Devonish
New Rochelle
Westchester New York
03/08/2021
Good location, loading dock is tight, unless you are a trucker. Very confusing set up(they are all the same, I wonder if one person owns all the storage) this location has B, Ld, M, choose your pain. Once you figure it out what floor you are going...good luck finding your locker. No idea where 287 is, no signs, no floor plans. If there is a fire, you are not coming out alive. The only positive is the attendant, what a professional!
bronxseabee
New Rochelle
Westchester New York
11/01/2018
Used storage post once and back for a second time thank you for your help louis
Annette Fontecchio
Pelham
Westchester New York
06/19/2026
Ozzy was great. I booked from the website and was a little misled by the "ground floor" description. It still required me to use either stairs or an elevator to get to my space, and there were a lot of doorsI
Karen Roberts
New Rochelle
Westchester New York
08/20/2017
Have had minor issues in the past with not receiving referral incentive. Staff is usually courteous but should brush up on customer service skills since some remarks previously given have been a bit judgemental. Units always available, bathroom always clean. My only issue is the elevator, took quite a while to go down 4 floors, thought I was going to get stuck.
Tan G
Yonkers
Westchester New York
01/08/2025
The online customer service was very helpful. The young lady who stayed past her work hours was very helpful as well. I am at the Huguenot facility. I did not give 5 stars because of the night traffic that goes in and out of the facility. I am very concerned about going there at night. it looks like these people are staying in the units at night. Please check into this situation, I am very fearful of going to the facility after office hours to go to my storage unit.
Eleanor Jackson
New Rochelle
Westchester New York
06/11/2020
I wish there was a trash to dispose of cloves outside. Friendly team. Clean storage.
Nicolas Lamongie
Pelham
Westchester New York
10/29/2019
Service was excellent. One complaint was that there was a big ladder in the way so I could not get the dolly around it and to my storage area. I would not have selected the area I was in if I knew about the ladder issue.
Ian Post
New Rochelle
Westchester New York
07/11/2026
If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there.
Robert Jameson
New Rochelle
Westchester New York
08/20/2017
Have had minor issues in the past with not receiving referral incentive. Staff is usually courteous but should brush up on customer service skills since some remarks previously given have been a bit judgemental. Units always available, bathroom always clean. My only issue is the elevator, took quite a while to go down 4 floors, thought I was going to get stuck.
Tan G
Yonkers
Westchester New York
01/30/2018
Manager named Anthony was extremely helpful and courteous. He helped me bring my furniture upstairs after the moving company left my things outside on the ground. He was very king and accommodating. He is a great asset to this business and manages the store well.
adrienne tennant
Yonkers
Westchester New York