What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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12/27/2019
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
Long Island City
Queens New York
03/24/2022
I have renting here for 4 years. There is no other place I’d rather be. Facility is always clean. The staff is superb. Great customer service. Reliable and always available.
Robert Thybulle
Rockville Centre
Long Island New York
07/26/2022
Just emptied my locker here after six years. The folks who work the front desk are joyful and fun, and the place is clean and well organized. Highly recommended.
Stan Richardson
Long Island City
Queens New York
04/22/2024
easy move in, knowledgable staff, all perfect
Hans Tammen
Long Island City
Queens New York
09/12/2018
The service provided eas excellent by Franny and Karla when I rented my unit #4181 The staff went above and beyond to give me the best promotion.
polito pagan
Melrose
Bronx New York
06/15/2017
This place is always clean. Well staffed. Staff is very helpful and respectful. Many sizes rooms to chose from. Pretty good prices. And especially a plus, you have ACCESS TO 9PM. Can't get that anywhere else.
BRENDON'S PLACE
Ridgewood
Queens New York
11/14/2019
It went very good smoove i like the workers here very nice clean place
Shanica Ventura
Melrose
Bronx New York
01/11/2018
Jessica Santos, was very helpful and informative.
angel p
Ridgewood
Queens New York
01/31/2020
I’ve rented with storage post for over a month and due to personal reasons I needed to transfer units Jeffrey hall was a amazing help with finding a new unit and making the process so smoothly I hope you guys hire more new employees like this
Antoinette Clemente
Melrose
Bronx New York
05/29/2018
I would highly recommend this location for storage. Excellent service, friendly staff and great pricing for all my storage needs. Jessica, Carlos and the entire staff are professional, efficient and are available to my company whenever I need storage space.
Jordan Boryk
Ridgewood
Queens New York
03/27/2022
The employees at this location are Amazing !!! They show attention to detail during every step of the way. The employees made everything easier, keep being amazing guys! ️
Juan M Jurado Colon Jr
Melrose
Bronx New York
09/30/2018
Great service, easy and convenient.
Christian Lawrence
Ridgewood
Queens New York