What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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08/18/2019
I forgot how to open the "garage doors" to the loading dock. It took me a long time to find the "open" buttons- They should be closer to the doors for entry for convenience. I really struggled w the cylinder lock, getting it back in & lined up to close - I had to do it twice & both times I was so grateful other people were with me... I REALLY would appreciate a regular heavy duty key lock!!
Amy Sue
Floral Park
Long Island New York
03/21/2019
Ok
Tracey Porter
Lawrence
Long Island New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
09/20/2021
The small unit i rented had tooo many mice droppings from the beginning, And it was on the second floor The units should be cleaned much better for a new tenant Definitely disappointed. J. B.
John B
Floral Park
Long Island New York
08/23/2024
freight elevator needs to be repaired.
Housemusic Tee-com
Brooklyn
Brooklyn New York
05/16/2019
Nice staff
Shanee Gantt
East Tremont
Bronx New York
04/26/2022
Just preparing myself got a letter abbreviatio of eviction
Thomas Purcell
East Village
Manhattan New York
06/27/2022
Although the end results was pleasant, especially due to the excellent customer service of the employee who assisted me Sunday afternoon (Manny), it wasn't enough to make this review 4 or 5 stars.The beginning of my interaction with other staff over the phone was pleasant but I received misinformation about the cost of my unit, I didnt receive the edocs to sign (had to call back), didn't receive an access code and had difficulty filling out and verifying the automatic payments. If it wasn't for Manny this would've been a 1 star review.
Dianne Brown
North Shore
Staten Island New York
02/28/2022
It needs a bit more upgrading for the monthly fee charged
Lita CT
Mott Haven
Bronx New York
08/04/2017
Location is a bit difficult
Keke Fran
University Heights
Bronx New York
08/14/2017
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
Cypress Hills
Brooklyn New York
12/05/2017
Parking area in rear under construction
Eli Cruz
Yonkers
Westchester New York