What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
08/14/2022
On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.
Bruce Morton
East Village
Manhattan New York
03/30/2023
It's my fault for NOT having someone supervise it. They broke various things during the move and and the pieces broken are not found. sorry BUT the moving part was not good.
Mikey Tavarez
Morrisania
Bronx New York
08/18/2024
The move was okay. Bathroom is not readily available because it is under lock and key by the front office.
Alba Tross
Garden City
Long Island New York
07/18/2017
They handle customer very will and they are very friendly
Eunice May
Brooklyn
Brooklyn New York
07/02/2018
Open for 24/7. They promised 2 free months for storage room, but actually it’s not. Be prepared for this
Lia S
Brooklyn
Brooklyn New York
03/20/2019
IT'S OKAY
Lisa ziur
Melrose
Bronx New York
11/04/2017
Not a great deal for a little 5x5 and all the add ons. Nice helpful people and clean but expensive.
Greg Nagin
Lawrence
Long Island New York
12/15/2018
Good place for storage
Katrina Gonzalez
Mott Haven
Bronx New York
03/17/2025
Tyrone great performance an customer service
Qwame West
Morrisania
Bronx New York
06/30/2018
Manager is rude
Kevin Farge
East Setauket
Long Island New York
12/11/2020
Late charges and response during covid has been difficult. A lock was placed on our items preventing entrance. We were charged almost $50 while waiting for the office to respond to us having covid payments on time.
Gregory Garvin
Brooklyn
Brooklyn New York
03/05/2020
Very clean place nice stsff.but they claim to have climate control units. I have been there several times its almost like standing outside. Its cold as a freezerinthere6
BiggSexxi
Rockville Centre
Long Island New York