What People are Saying

Love you but I got to go.

I purchased a unit on a Fri, it was not big enough so on that same Fri I upgraded. The acct had a bal which I was told would be taken care of. I rented a truck moved all of my items from my prior storage just to get to this storage and my access code would not work. Luckily another customer let me use their access code seeing as it was a Sunday and they were closed and no one was answering when I called the number for customer service. However me and my two sons had to unload the truck bring things up to one floor because that's where the access code took us to and then walk up a flight of steps to our actual unit. Please keep in mind that this was an actual truck from U-Haul not a van a truck. That was not a pleasant experience for me and my two teenage children. I really hope that the future would this company is better than my first weekend. I switched to this company because their prices seemed to be better than my previous location. Fingers crossed....I received a call from the district manager,who assured me this was a fluke. I am confident my experience will be better in the future.

The place should have a 24hr service. It is a good location. And with a proper lock my unit is secure enough. I know a lot of people use the storage facility to park in and the hours are inconvenient.

Understandable 24hours is a lot to deal with to stay open but to cut down to 8.5 hours..... Pretty drastic and inconvenient. The new limited time now if it's a week day I have to take time off from my 9-5 job I commute to and from to be able to go to my room or get there even earlier on a weekend. SORRY NOT CONSIDERATE OR PRACTICAL FOR WORKING PEOPLE AT ALL! Work with people a little bit a few early days a few late days during the week..... Not jam their weekend up and room be useless for 5 days out of the week.

It's pretty good, it's got a nice lot

I wish it was smoother than it actually was. The elevator at the loading dock was being occupied by a large group of movers making it difficult to use and left me stuck waiting for the elevator for long periods of time on the floor of my unit while they loaded and unloaded the mounds of furniture they had. Then I went to the front desk to buy a lock and no one was there. I literally waited for 10/15 mins for someone to just come to the front door. Too many red flags on the first day!

not enough hand trucks and some are broken. Need to attend to that

Its getting too expensive

My only issue with this company is the problem with the access code to enter the facility Mine almost always didn’t work so when I would go when the store was closed, I would have to wait until the store opened for them to fix the problem with my access code which was very frustrating

Great location in the middle of all major highways making an easy access point for your belongings. Some of the evening staff are very unprofessional and very rude.

I wanted to rent a storage unit and the first month was free with a $35 administration fee. I decided the next day that I didn't want the unit. They gave me an issue with receiving a refund. They avoided dealing with me for 2 weeks. It wasn't until I made a review that they gave me a refund.

Good storage low prices