What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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04/26/2022
Just preparing myself got a letter abbreviatio of eviction
Thomas Purcell
East Village
Manhattan New York
06/27/2022
Although the end results was pleasant, especially due to the excellent customer service of the employee who assisted me Sunday afternoon (Manny), it wasn't enough to make this review 4 or 5 stars.The beginning of my interaction with other staff over the phone was pleasant but I received misinformation about the cost of my unit, I didnt receive the edocs to sign (had to call back), didn't receive an access code and had difficulty filling out and verifying the automatic payments. If it wasn't for Manny this would've been a 1 star review.
Dianne Brown
North Shore
Staten Island New York
02/28/2022
It needs a bit more upgrading for the monthly fee charged
Lita CT
Mott Haven
Bronx New York
08/04/2017
Location is a bit difficult
Keke Fran
University Heights
Bronx New York
08/14/2017
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
Cypress Hills
Brooklyn New York
12/05/2017
Parking area in rear under construction
Eli Cruz
Yonkers
Westchester New York
05/25/2020
The storage we had was good and clean. The facility is well maintained. However you do get the occasional people that leave the door open or jam it so they can get in and out without a code. Besides that the place is very well lit and secure.
Jandy Rzhevskiy
Yonkers
Westchester New York
02/02/2017
The exit is awkward
Alex Lambertus
Pelham
Westchester New York
07/31/2021
Only one of the elevators worked, which slowed down how quickly I could move my stuff in and cost me more with my moving company.
Santi Slade
Brooklyn
Brooklyn New York
02/08/2021
Good Customer service they are ver helpful with anything you need when it comes to storage
kyron payne
Cypress Hills
Brooklyn New York
06/17/2021
The reason I choose this Storage location was because the 24 hour access was Convenient for me as I'm a night shifter but now I'm rethinking because its just aggravating to deal with.
Roberto Castaing
Yonkers
Westchester New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York