What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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3.00 Stars
Can't wait to cancel my contract
Omari Knight
3.00 Stars
Nice staff
Shanee Gantt
3.00 Stars
I purchased a unit on a Fri, it was not big enough so on that same Fri I upgraded. The acct had a bal which I was told would be taken care of. I rented a truck moved all of my items from my prior storage just to get to this storage and my access code would not work. Luckily another customer let me use their access code seeing as it was a Sunday and they were closed and no one was answering when I called the number for customer service. However me and my two sons had to unload the truck bring things up to one floor because that's where the access code took us to and then walk up a flight of steps to our actual unit. Please keep in mind that this was an actual truck from U-Haul not a van a truck. That was not a pleasant experience for me and my two teenage children. I really hope that the future would this company is better than my first weekend. I switched to this company because their prices seemed to be better than my previous location. Fingers crossed....I received a call from the district manager,who assured me this was a fluke. I am confident my experience will be better in the future.
Tamara Dessesow
3.00 Stars
not enough hand trucks and some are broken. Need to attend to that
M Banker
3.00 Stars
Its getting too expensive
Elizabeth Santiago
3.00 Stars
Late charges and response during covid has been difficult. A lock was placed on our items preventing entrance. We were charged almost $50 while waiting for the office to respond to us having covid payments on time.
Gregory Garvin
3.00 Stars
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
3.00 Stars
I wish it was smoother than it actually was. The elevator at the loading dock was being occupied by a large group of movers making it difficult to use and left me stuck waiting for the elevator for long periods of time on the floor of my unit while they loaded and unloaded the mounds of furniture they had. Then I went to the front desk to buy a lock and no one was there. I literally waited for 10/15 mins for someone to just come to the front door. Too many red flags on the first day!
Michelle Michelle
3.00 Stars
Great location in the middle of all major highways making an easy access point for your belongings. Some of the evening staff are very unprofessional and very rude.
Pedro Garcia
3.00 Stars
Clean place
Edward Javier
3.00 Stars
Good storage low prices
CURTIS DARBY
3.00 Stars
Clean, functional. Adequate service
H Brown