What People are Saying

Great customer service from workers at desk and will refer customers..

Great staff.

Always raising rates! But has a very nice attendant!

So far so good

I like it should add additional hours

The cleanest storage place if all the City of New York.

(Translated by Google) Algood (Original) Algood

So far, so good. Clean facility, friendly and professional help.

Located just off of I-87, it's easy on/ easy off the highway. The office hours are reasonable. They have additional security by having gates, both entering and exiting. Fairly clean facility. Has many exterior rodent boxes, which I look at as a plus, for preventive measures. However, the section where I enter has limited parking and it seems that the same vehicles are always there. Either they're not managing that area or they're using it for something other than the storage customers, thus the four stars.

Rates are good though the service elevator is a bit on the slow side

The gentleman that called me after I made the reservation was very professional and courteous. I haven’t gotten my items in the storage yet but what I have experienced so far I like!!!! ️

EDIT: I spoke with customer service and they were able to get me a discount that got me closer to my original price. I appreciate the effort to rectify mistakes, so I'm amending my original rating. Thank you. They pulled a bait and switch on me. I went to view a unit on a high floor a month early. They wouldn't book me in that early, but when I called to book it a few weeks later, they told me they were giving me the unit I viewed for approximately the same price. I hadn't taken note of the unit's number, and the lease had a unit number but not the floor. I found out the day I was moving, as my movers were on the way to the unit with my belongings, that they had given me a unit in the basement, which I explicitly had told them I did not want. I was able to get a unit on a higher floor, but it was smaller and $70 more per month. I didn't have a choice, unfortunately.