What People are Saying

Great customer service By Danielle

Lizzette is very nice and very appreciated person thanks girly..from Pamela hawkins

UPDATE: I want to say I originally gave this facility a 1 star rating, but came back to update it to 5 stars. The Manager, Mohamed did contact me after my negative experience and review. He was amazing! He did everything he could possibly do to ease my fears, and change my absolutely awful experience into a much better one. Mohamed is truly a stand up guy and an asset to this business. He made sure the employee in question would no longer create issues for me or any other customers. He took care of my every need. I truly believe my situation was not the normal occurrence at this facility, and just an unfortunate encounter with a terrible employee. I would recommend use of this storage company. I had the worst experience of my life at this location. I have been a customer at the location for more than two years, and did absolutely nothing to warrant the treatment I received. An employee came to my storage unit completely unprovoked, and spoke to me disrespectfully, cursed at me, treated me rudely, made me feel unsafe and intimidated. He seemed unhinged. I immediately called customer service, literally in tears, and shook up. Thank God, my son was there with me. Even with my son there I did not feel safe. I feared retaliation for filing a complaint. I had to stop doing what I was doing in my unit and leave. I reached out to customer service numerous times to follow up, and HAVE YET TO HEAR BACK from management. The individuals I spoke with were all professional and empathetic, but unable to assist me beyond referring me to management. You would think when a customer, especially a woman leaves your facility in fear for her safety it would be enough of a reason for an immediate follow up. I should have called the police, but I was so shocked and taken by surprise by the employee that I just didn’t think of it. It’s obvious this place could care less about their customers. I think I have been extremely patient given what’s happened. It’s been a week, with multiple calls, and customer service can’t understand why I haven’t been contacted.

Jessica Sanz was very sweet and professional when I walked into the facility. My father just closed out his account with you guys and he says he had a great experience here. If we ever want to rent a storage place again, you guys will definitely see us again.

I came here about two weeks ago with my girlfriend to rate a unit and the workers in the office were happy and helpful. The building was clean, and their rates are the best I've seen compare to the other storages next door. I would definitely recommend this company and location.

Jessica, Adriana, and Christine were extremely helpful! I needed to move out but forgot my key. Christine knew exactly what process to start to help me out. Jessica performed the fastest drill out I’ve ever seen! Adriana was quick and concise with the proper documentation to close out my unit. Very professional and friendly staff.

Morrison was so unbelievably helpful and patient with me last week. It was my first time coming to the unit and he made the experience so pleasant and I was so relieved my belongings were in good hands!

I never used self storage but the manager Anthony walked me through the entire process and made it very simple. Anthony was polite and extremely helpful. The entire process only took a few minutes to rent and get my access code. I was able to get started right away. When I came back a few days later Anthony remembered my name and went out of his way to say "HI" and ask if there was anything I needed. Great storage facility!

Eddy was very helpful and honestly very attentive. He needs a raise. Caring and everything. Great job!

Alex Lambertus made the paperwork and registration super easy. There were ample hand carts to help make my move smooth and everything was very clean and well lit. Really great facility.

Very clean storage facility. Nina was amazing so helpful and friendly. Explained everything to me and said if I have any questions or concerns to let her know. Thanks ?? for your help.

Great customer service!