What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Always clean and there is a lot of space.
Rousseau Annylusse
5.00 Stars
Speaking with the staff everyone is so nice and helpful in every way…thank you for your service.
Deborah Otts
5.00 Stars
Fair price, nice staff.
Alex Wang
5.00 Stars
Erica made my experience extremely easy for me. She knew what I wanted, and met my needs making it an easy smooth transition for me!
Melissa Cosme
5.00 Stars
Actually had a really great experience with this storage company. The start up is seamless, rates are very competitive, and the employees are knowledgable and easy to work with.
Williams Agate
5.00 Stars
Carlos is the man!
Matt DiVincenzo
5.00 Stars
Ms Shaday is exceptional! I am writing this review because of her. When I received an email from Storage Post alerting me to possible flood damage I was really apprehensive. When I went to the office to find out more about the flood damage, I had to wait a few minutes while the attendant (Ms Shaday) spoke with at tenant on the telephone. I was impressed at the way she handled the call. She was calm, explained things clearly, was very patient and understanding of the caller. I thought that this woman must have had a degree in psychology! When the call finished, and I spoke with her of my concerns about the flood, and how Storage Post was going to handle the situation, all my ‘fears’ went away. Miss Shaday explained everything very clearly, and how the company was going to handle the issue. I thank you for having someone like Ms Shaday working with you. Thank you again and congratulations for having Ms Shaday speaking with the customers and tenants! She is an asset to your company!
TOBIAS NASCIMENTO
5.00 Stars
Storage Post in Long Island City made my storage experience seamless, thanks to Shaday! From move-in to move-out, she was incredibly helpful and attentive, ensuring the whole process was easy and stress-free. The facility is clean, secure, and well-organized. Shaday went above and beyond to make sure I had everything I needed, and her friendly, professional attitude really stood out. I highly recommend Storage Post, especially if you're lucky enough to have Shaday assisting you!
Daniel Volz
5.00 Stars
They're fast and straight forward. Great customer service. Highly recommend :)
Janet Alicia Hernandez
5.00 Stars
Staff was very helpful knowledgeable courteous friendly and eager to help they helped put my mind at ease about the safety and well-being of my stuff that I was storing . Thanks to all there for your help
William Nielsen
5.00 Stars
I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.
Wp Lloyd
5.00 Stars
I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker
Ali Wehbe