What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
02/28/2018
I was just checking the place.but it looks good
Clement Louisy
Cypress Hills
Brooklyn New York
04/26/2017
Staff is friendly and helpful
Justin Bruno
East Tremont
Bronx New York
04/29/2024
The customer service attracts customers, and the place is clean and brighter inside, and has enough time for access!
Noel Gallardo
Yonkers
Westchester New York
10/17/2018
Nice new office. Clean units
erik carrillo
East Tremont
Bronx New York
10/08/2019
I wanted to give a bad rating because I was angry about not being able to access the unit because my husband wasnt truthful with me when he said he "took care of the bill." So I was mad I went out my way to get there- that's another thing, their location is sooooooo out the way, making it inconvenient. However I like the cleanliness of the entire place; I like the security they have there in regards to the elevator requiring a password in order to take you upstairs to the units. The staff seems friendly and willing to help.
Jennifer Keating
East Tremont
Bronx New York
02/05/2020
Place is ok. Could use some updates
C O
Mott Haven
Bronx New York
12/02/2025
Very great storage looks very clean trust worthy pedro made me feel comfortable
Kevin Lopez
Morrisania
Bronx New York
12/25/2017
My unit on the second floor was really good. We unloaded my kit and filled it all the way to the top. It took us about an hour to fill it up.
Elizabeth Bonaventura
Long Island City
Queens New York
01/21/2017
I have been using this facility long before it was Brooklyn Space Storage. Very clean environment and nice place to store personal belongings. However it has gotten too expensive.
T Becks
Brooklyn
Brooklyn New York
10/15/2021
Easy to work with and access, in a new building. Would be nice if there was one small bathroom open after the Office closes, but what are you gonna do?
Ray Cross
Ridgewood
Queens New York
12/04/2018
Need more carts guys
JAVIER BENZAN
Ozone Park
Queens New York
09/06/2018
I am very big on receiving good customer service. When i don't get it this lets me know I'm not dealing with professionals. At the storage post the staff are dead on ... They're courtesous and well organized, and treat the customer with respect. This means alot to me, and that is why I'm doing business with you... Keep up the good work!!!
Norman Harris
Lawrence
Long Island New York