What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
08/23/2024
freight elevator needs to be repaired.
Housemusic Tee-com
Brooklyn
Brooklyn New York
11/20/2021
Labyrinth!
Alé Go
Melrose
Bronx New York
04/21/2021
the staff was very pleasant and helpful. I appreciate that. The reason for the 3 stars is because. As soon as I opened locker I saw mouse droppings all over the container. I decided I wouldn't leave clothes bc I couldn't chance anything getting ruined. So as much as the staff was great I'm very upset about the dirty container and may just decide to leave my stuff elsewhere. I refuse to put my clothes I to that container and that defeats my purpose for having storage in the first place... Not expecting use dropping on the 4th container from the top... either way. Can't Won't leave clothing there.
peggy luque
Cypress Hills
Brooklyn New York
04/27/2018
Good storage facility
Eromosele Ebosele
East Village
Manhattan New York
01/08/2024
A new insurance company is taking over and raising the insurance rate. Smdh.
jayfaly
Lawrence
Long Island New York
07/09/2022
Good
Andre Knoll Sr
Yonkers
Westchester New York
01/26/2016
Expensive, doors to unit are small and difficult to get things in and out.
ramzi osta
Long Island City
Queens New York
07/02/2018
No frills self storage. Helpful staff
Mai Erne
Long Island City
Queens New York
03/05/2020
Very clean place nice stsff.but they claim to have climate control units. I have been there several times its almost like standing outside. Its cold as a freezerinthere6
Stacy Watkins
Rockville Centre
Long Island New York
07/27/2019
Please don’t get an attitude when you call my phone mumbling where you’re calling from and get an attitude when I can’t understand what you said and asked you to repeat yourself.
M. Tshibemba
University Heights
Bronx New York
07/04/2026
you lost my payment information, which i gave you at closing. I received a late payment notice, and you did not provide me with enough information to refile my credit card.
Margo Magid
Upper West Side
Manhattan New York
05/20/2025
Showed up to check in on the date we said we would be here and the office is closed on tuesdays when the email confirmation says m-f 10:30-5. They have a video connect which we tried many times and no one answered. Finally got someone on the 888 number who helped us access our unit. Frustrating experience so far.
Amy Genge
East Setauket
Long Island New York