What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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06/15/2025
It's okay. Nothing available like hand trucks to transport items today which is odd.
Cynthia Barr
Yonkers
Westchester New York
09/22/2018
Lack of parking
Mariveth Cruz de Taveras
East Tremont
Bronx New York
12/31/2022
Clean place
Edward Javier
Morrisania
Bronx New York
07/05/2026
In my experience with this place, the rent has been fair. But let's not get carried away. Inside the warehouse, it's a living oven; I've been twice and come out sweating buckets, as if I'd run a marathon.
German BG
University Heights
Bronx New York
12/03/2018
Dayna was able to assist with the services I needed and provided solutions to any issues I had. The facility is clean and well lit. This is not accessible 24 hours due to “ security reasons”. Fares may suddenly increase without much of a heads up. Mine were raised before I even had a year of service. It’s okay.
Sandra Mancia
Garden City
Long Island New York
07/19/2016
It is a good place to keep stuff, a little expensive...
enio segovia
Long Island City
Queens New York
03/26/2023
I have a couple of issues l was quoted one price online but when l got to the actual facility the price was totally different and why do you not have bins for us to dispose of things when we're cleaning the out I've rented before and we were furnished with that luxury.
Sheila Lee
Ozone Park
Queens New York
02/15/2020
Clean, functional. Adequate service
H Brown (Tenny)
New Rochelle
Westchester New York
02/29/2020
The place should have a 24hr service. It is a good location. And with a proper lock my unit is secure enough. I know a lot of people use the storage facility to park in and the hours are inconvenient.
John
University Heights
Bronx New York
08/18/2024
The move was okay. Bathroom is not readily available because it is under lock and key by the front office.
Alba Tross
Garden City
Long Island New York
07/21/2022
Understandable 24hours is a lot to deal with to stay open but to cut down to 8.5 hours..... Pretty drastic and inconvenient. The new limited time now if it's a week day I have to take time off from my 9-5 job I commute to and from to be able to go to my room or get there even earlier on a weekend. SORRY NOT CONSIDERATE OR PRACTICAL FOR WORKING PEOPLE AT ALL! Work with people a little bit a few early days a few late days during the week..... Not jam their weekend up and room be useless for 5 days out of the week.
sam buccheri
Long Island City
Queens New York
05/27/2025
Great place
Rashawn Smith
Morrisania
Bronx New York