What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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08/09/2017
Can't wait to cancel my contract
Omari Knight
Lawrence
Long Island New York
03/20/2019
IT'S OKAY
Lisa ziur
Melrose
Bronx New York
12/05/2017
Parking area in rear under construction
Eli Cruz
Yonkers
Westchester New York
11/07/2018
It's a place to store your belonging.
Cruz A. Ayala
East Tremont
Bronx New York
09/20/2021
The small unit i rented had tooo many mice droppings from the beginning, And it was on the second floor The units should be cleaned much better for a new tenant Definitely disappointed. J. B.
John B
Floral Park
Long Island New York
07/21/2022
Excellent facility management is top-notch accessibility is great but minus a star for all the chipped paint falling on all my stuff consistently as seen in this photo. You don’t even have to touch it for it to fall all over your items. Make sure your unit does not have this
Thomas Laurance
Long Island City
Queens New York
05/02/2020
Ive been renting fo some time now and i dont understand why i cant use the bathroom..i travel alot when i get there they tell me its out of service or not available
Julie Six
Lawrence
Long Island New York
05/11/2025
Getting code is annoying, confusing process to talk to a video agent virtually. didnt work for a while so porter had to let me in. porter was very good and helped me out though, even fixed my passcode
Jacob Kang
East Village
Manhattan New York
05/19/2022
Very disappointed garbage every where on the floor and not light inside the room. it's hard to see and move the furniture around. staff was very pleasant though.
Adrimely Dominguez
University Heights
Bronx New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
08/23/2023
Access code didn't originally work on elevator. Other than that my move - in was good.
Raúl M
Lawrence
Long Island New York
10/25/2017
not enough hand trucks and some are broken. Need to attend to that
M Banker
Mott Haven
Bronx New York