What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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12/10/2019
Fred is the man! Super friendly and helpful!
P M
Brooklyn
Brooklyn New York
12/19/2020
Very helpful with our move Thanks, Gordana and Kareem
Teresa Lauth
Brooklyn
Brooklyn New York
09/04/2022
Today, being a holiday weekend, we we’re glad that the storage was opened. Also, I was warmly welcomed and received expedite service from Kimberly. She was very professional, polite and ready to help. Thank You for making our day.
Robin Walthour
Brooklyn
Brooklyn New York
05/05/2023
Carmen was very friendly
Morrah Burton-Edwards
Brooklyn
Brooklyn New York
09/18/2023
Great service - Romulus was so helpful. have been going to this storage facility for years and they continue to hire great people.
Isabelle Friedrich McTwigan
Brooklyn
Brooklyn New York
08/28/2016
Clean organized.. loved the carts
Aleem Abdool
Long Island City
Queens New York
04/26/2024
Had a great experience with Storage Post. Carmen and Rahim were incredibly nice, professional, courteous and all those good things you can be. Big thank you to both of them for helping me sort out all my stuff.
J Wilday
Brooklyn
Brooklyn New York
12/22/2017
Mint clean great lighting
Robert Kuhns
Long Island City
Queens New York
07/30/2024
Daniel was very helpful & personable! He spent the time to go through all the information and resources.
Kevin Morales
Brooklyn
Brooklyn New York
09/09/2018
Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie Babbit
Long Island City
Queens New York
10/12/2024
Quickly but thoroughly went over policy and showed me different sizes of some units. I was all signed up and paid in 10 minutes. Thumbs up.
guy flagg
Brooklyn
Brooklyn New York
12/27/2019
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
Long Island City
Queens New York