What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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06/06/2025
The representative was very helpful and polite and and exceeded my expectations
Ashley jackson
North Shore
Staten Island New York
04/10/2025
(Translated by Google) Perfect ?? ?? Nice person Eddie (Original) Perfecto ?? ?? nice person Eddie
Francisco Guzman Baez
University Heights
Bronx New York
02/26/2026
Anna is patient & has the best customer service ever ????????
James Mack
North Shore
Staten Island New York
04/13/2026
Manny and the whole staff were super helpful and accommodating! They were easy to work with and very friendly!
Greg Callan
Prospect Heights
Brooklyn New York
12/26/2018
Very easy and helpful check in. The unit was very clean and made our experience a very good one.
Daniel Benson
Garden City
Long Island New York
04/18/2026
I love it?? Very convenient and clean?? The staffs are very attentive and friendly??
Mary Grace Jimenez
Upper West Side
Manhattan New York
08/29/2025
Tanaysha is the sweetest. Thanks
Jesmar Lovely
Washington Heights
Manhattan New York
09/02/2023
Christine, Matt, Phil & Jessica are absolutely AMAZING! Their customer service is EXCEPTIONAL. They each go above and beyond to ensure that their customers feel valued. Garden City has an amazing team! Thank you for always being so awesome!
LS Nobles
Garden City
Long Island New York
04/26/2026
I was very disappointed with the storage facility I used with the city before. Fortunately, I decided to move here. This place is clean and well-maintained, the unit is larger, and the price is even cheaper than what I paid before. I’m extremely satisfied. The staff are also very friendly and patient. I highly recommend it.
blooming bubble
Garden City
Long Island New York
08/21/2019
Clean nice units and helpful staff members.
Susan Bomser
Floral Park
Long Island New York
12/03/2020
This was very good personalized service during Covid-19.
Timothy M Johnson
Floral Park
Long Island New York
06/03/2023
I moved my belongings in today- 6/3/2023. Dane couldn't have been nicer! He was very helpful, very polite and professional. He was thorough in explaining various things on the lease and answered all of my questions. Prior to today, I spoke to Portia on the phone a couple of times and she was equally helpful and kind. So far, I am very pleased. Joanne Iorio
Joanne Options
Floral Park
Long Island New York