What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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09/30/2025
Can I just say Anna was amazing she made me feel at home and feel like family I would tell anyone to go see Anna she knows everything very knowledgeable amazing worker keep it up Anna
ESTELLA NYEMA
North Shore
Staten Island New York
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
09/25/2025
Great customer service, very professional and the place is secure, and very clean.
Omar Mesa
Linden South
New Jersey New York City
08/31/2022
Carlos and Shante are very professional, gave advice about the size and location of a storage unit that really helped and always make themselves available if I have questions.
Christine Wynne
Long Island City
Queens New York
02/07/2018
Fui bien atendido
Ricardo Diaz soler
05/10/2021
Professional and nice
Tamika Curry
Elizabeth
New Jersey New York City
09/30/2022
Not bad very professional clean environment very pleasant and easy
Christian Manzano
North Shore
Staten Island New York
06/15/2018
I love this storage post the people were helpful there, they gave me a great deal and there customer service was excellent.. I spoke to a young lady named zanayla she was very helpful. Great gal !!
Melissa Royo
01/23/2026
The best service
Noelia R
Elizabeth
New Jersey New York City
02/28/2026
(Translated by Google) Jarred the best (Original) Jarred el mejor
Bryan Ceballos
Elizabeth
New Jersey New York City
11/13/2022
I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.
Phyllis Di Pasquale
New Rochelle
Westchester New York
08/29/2019
(Translated by Google) Very good attention of the children who attend and the place very clean (Original) Muy buena la atención de los chicos que atienden y el lugar muy limpio
Sandra Borro