What People are Saying

This place is THE BEST!!! It is a clean and well kept facility and the rates are EXTREMELY reasonable. As for the staff, I only encountered one so far which was Alex and he was AWESOME!!! I was having a bit of a difficult time getting situated but he really helped to make the check-in process run smoothly. Also, Alex answered all of my questions and explained the storage facilities policies and procedures to me clearly. He was a pleasure to deal with. I HIGHLY recommend this facility for your storage needs due to its economical prices and its staff (so far Alex...if he is any indication of the rest of the staff then I am sure that they are just as AWESOME!!!).

The place is clean and the manager Anthony, was very thorough and helpful!

Anthony was amazing! We upgraded our unit after nine years at this location. This location is clean, modern and convenient! Never had a problem in 9 years! Highly recommend this location.

Excellent service by anthony vola

The guys are very nice and helpful. Alex Gabriel and Livan are very helpful and the facility is always clean.

Having a storage unit can be a frustrating situation, fortunately Santana professionalism has allowed me to let down my guard and ultimately feel comfortable with doing business with storage post. She has been an EXCELLENT MANAGER with her professionalism and overall work ethic ! Would definitely recommend

this max Rudy helped me out he was very respectful and helpful man much love and respect

The overall move went pretty well. Staff were very helpful with getting me all set up. My problem however began when I got to my unit. I rented a 10"×10" space, but when I arrived I could immediately tell this was not a 10"×10" space simply because I had just left a 10"×10" space prior to moving here. When I alerted the staff member about it, I was told that he did not know what I could do, because they don't measure the spaces. I continued making my argument, at that point I was told that I had to measure the space and prove that it was not 10"×10". So I did. While I was measuring, another staff member showed up and watched as I measured. It showed that the space is 10"×7" . As I spoke about paying for a 10"×10" space but only getting 10"×7". I was told sarcastically that maybe I should have stayed in the 10"×10" where I was. I did not find that funny at all. Then I was told that this matter would be emailed to the higher ups and someone would get back to me about a reduction in price. I'm still waiting... shortly after posting my review I was contacted by the district manager who was very nice and apologetic concerning my encounter with the staff. She explained that my storage has been reduced because of the dispute in size and assured me that the disrespectful manner in which I was treated, will not be tolerated. I really appreciate the way this situation was dealt with and I am satisfied with the results. Thank you Mylandria...

I just wanted to tell you the best storage I ever been.Everything was very clean and organized . The employee name Kennard was very helpful .

Hector and Ken gave me awesome customer service

I'm happy here, the location is perfect. The staff is on point, polite, courteous??

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence