What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
I'm happy here, the location is perfect. The staff is on point, polite, courteous??
jedifrogg
5.00 Stars
Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence
Lawrence Bailey
5.00 Stars
I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!
kelth belanger belanger
5.00 Stars
Ashley you are amazing thank you for making my move in so easy ! The rain was horrible and I felt like everything was going wrong but that wonderful personality of yours brighten the day thank you girl !! And god bless
Liz
5.00 Stars
Tanaysha was very helpful
Helbert Moscol
5.00 Stars
Thanks for all your help. Tanaysha was very kind and sweet
Ana Maria Cauna Enciso
5.00 Stars
Amazing customer service from Ozzi. He assisted me as I looked through multiple units in the facility. Great demeanor and extremely helpful
Tierra Joy
5.00 Stars
Anthony the manager was a true gentleman and honest help. I'm extremely happy with the honest service and storage unit.
Roger Osorio
5.00 Stars
Edilee is amazing!!!! She was very kind and understanding to my needs!!! Thank you storage post for an amazing experience.
Grelenin Perez
5.00 Stars
I cannot recommend this storage facility enough! ?? Their climate-controlled units kept my stuff safe and sound during a crazy hot summer. Plus, their staff is so friendly and welcoming. A+!
Silvia Valenzuela
5.00 Stars
The staff was very informed, and their location was convenient. You don't need to search any further for a location to keep your belongings!
Marilyn Miller
5.00 Stars
Great customer service!
Eva Toro