What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.
Ray Yoana
Came in to get quote Gloria thanks will rent
Logan Phinazee
Anthony vola is a very pleasant employee and helped us so much !!!!Thank you so much !!!!
cathy weeks
Alex at Yonkers, NY location gave me an Excellent customer service. Thank you Alex for your service it was great!!
Deuris Jerez
Alex, the site manager at Yonkers, Saw Mill River Rd is an amazing guy. He assisted me in moving out of Storage Post after almost 20 years of renting a unit. He was very compassionate, understanding and helpful in my transition. I want to say Storage Post is a clean, safe and comfortable place to rent from. I Enjoy my stay
Ira Coleman
I rented a storage today with storage post in Yonkers. It is a very clean facility and today everything was much easier with the help of Kristian. He gave me a facility tour and made me feel so comfortable. He was super helpful and answered all my questions. If you need storage come here and if Kristian is the one to help you even better for you.
Xiomara Santiago
Santana was very friendly and accommodating to my needs; helped me move on short notice and very specific in detail and knowledgeable of facility. Great amenities and she put me right next to the elevator ️
cherryl azarcon
Emani was amazzzzzzzzzzzzzzzzing . Couldn’t have gotten through the process without her
Linda McNulty
I love the experience that I had with Alexandra . She has a great spirit and bubbly personality. She is very knowledgeable about the company as well as the perfect services to meet your needs. With my past experiences with storages being horrible, I am very trusting after her reassurance that I am in good hands. I love her concern for your items as if they were her own. Great company if you are looking for a secure place to keep your personal items while you transition with life.
Alesia Anderson
I came here looking for storage Ashley explained everything to me in detail she was so patient and friendly!! Ashley thank you so much !! You a truly amazing and I wish you the best !!!
Carlos Guarin
I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!
kelth belanger belanger
Update. This has been resolved. Thanks so much for helping me out. Victor was so very helpful! Moral of the story: people get busy and sometimes help is a little slow to arrive. If you are persistent, you’ll eventually find the right person. Victor is an asset at the Storage Post location in New Rochelle. I hope he’s appreciated by the company as much as I appreciate him! Damage due to falling ceiling. No help! Need to update my review. I've been a customer for 5 years and have ways enjoyed Storage Post. However, I have damage to one of the rooms and it's getting progressively worse. I've mentioned it to the staff several times. I'll try to upload some of the pictures shortly.
Richard Wilt