What People are Saying

( Unit 317) I came to the New Rochelle storage post on Saturday first and foremost there was so much commotion going on and the young lady Ashley handle it so well !!!! I actually offered to buy her lunch because I felt so bad for her LOL she gave us a small tour showed us how to access the building after hours in detail , the facility smelled so clean and looked clean as well !! I definitely would recommend this location!! Thank you Ashley !!

First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .

I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.

Amazing help by Tanaysha. Thank you

Luis provided excellent service. He made everything easy to understand.

I had this same storage unit for almost 5 years when I moved into a permanent location in coop city. I had my parents furniture as well as my furniture from way before. Tons of documents and rugs and other things. I had no trouble at all with the unit. I used their carts to move things in and out. I liked the closeness of my health club near by. Safe and pleasant!

Your manager lavona is the best. I am an actor and I am working on a show on nbc and we have the next 3 days off, I decided since I need storage I’ll just come check it out and not make any decisions until I’ve seen it all. In my mind I was going to quote around at all storages before Ive made a final decision to choose a place to store. Lavona sold me right away. Very good with making me feel comfortable and she kept me laughing. She showed me around to 3 units until I got the one. Lavona is the best. She’s very helpful, patient,And friendly !! She knows what she doing and how to win customers in.

Beautiful service

Hi John and Alex are by far the most professional storage people I ever met . I highly recommend this facilty.

Very Professional, Respectful also, Knowledgeable of every proceedure and helpful. GREAT JOB! I am refering anyone in need of storage.

Marie wade was very professional and helped me with all my needs i recommend her for assitance when handling all your storage needs for this location she was pleasant a very good experience my first time doing storage.

Large and clean facility. Great staff provided me with great customer service. I will be recommending this facility to those who need storage.