What People are Saying

They defiantly try to take storage to the next step, they let u send packages, climate controlled rooms, high ceilings in storage units at no extra charge, protection plans available. I feel safe to store.

The young lady working there this morning was very polite, courteous and friendly. She assisted me with my reservation, explained policy and procedures, showed me how and where my unit was and even when there was an issue with the unit she not only took care of the issue, she even contacted me when the situation was resolved. Excellent customer service

The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.

Initially, I was extremely hesitant on storing my personal items in a storage unit and wanted to find a location I could trust. Upon entering the New Rochelle facility, I was greeted by a customer service representative named Ashley. She was extremely welcoming and attentive to my presence. She walked me through the different storage options and pricing. She was very informative and was patient with me, knowing that I was a first time renter. The store was extremely tidy and well kept. Fast forward, I have had my items in storage for over six months now, and I love the accessibility I have to my unit and my consistent monthly rate. This is an ideal storage facility, where you encounter excellent customer service and continued support while your items are there. Love it!!!

(Translated by Google) Christina lw morales family Normisha r Washington family ️ (Original) Christina lw morales Familie Normisha r Washington Familie ️

Thank god I stopped by at this storage post. Had an issue with my bill and Alex the dm helped me with excellent customer service. I’ve been doing business here for years I love this location if u want professional service please stop by Pelham storage po

Good access.

The Storage Manager Ozzie is so knowledgeable, helpful and sympathetic towards customers. He understood when I told him that I had reached my limit with the unit room and needed to clean it out before my next months bill date arrives. With each day that passed, he patiently checked up on my progress of moving things out of my unit before I finally succeeded in cleaning out my entire unit.

Everything was clearly explained to me. The Storage representative was kind and courteous. The biggest selling point was the cost and the 24/7 access to my unit.

Great prices! Awesome customer service!!!!!!

I have an amazing first impression at this self storage. This storage has the best price and the place is clean. I love it

Fun characters great place easy to get through