What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
The young lady working there this morning was very polite, courteous and friendly. She assisted me with my reservation, explained policy and procedures, showed me how and where my unit was and even when there was an issue with the unit she not only took care of the issue, she even contacted me when the situation was resolved. Excellent customer service
cheryl white
5.00 Stars
The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.
Edward Collery
5.00 Stars
Initially, I was extremely hesitant on storing my personal items in a storage unit and wanted to find a location I could trust. Upon entering the New Rochelle facility, I was greeted by a customer service representative named Ashley. She was extremely welcoming and attentive to my presence. She walked me through the different storage options and pricing. She was very informative and was patient with me, knowing that I was a first time renter. The store was extremely tidy and well kept. Fast forward, I have had my items in storage for over six months now, and I love the accessibility I have to my unit and my consistent monthly rate. This is an ideal storage facility, where you encounter excellent customer service and continued support while your items are there. Love it!!!
tamara valcin
5.00 Stars
(Translated by Google) Christina lw morales family Normisha r Washington family ?? (Original) Christina lw morales Familie Normisha r Washington Familie ??
Christina lw Morales
5.00 Stars
Wonderful and clean building. Tanaysha was helpful
Christian Garcia avila
5.00 Stars
I was particularly impressed with the helpfulness of the staff in a very trying situation.
Laura Chalfin
5.00 Stars
Luis provided excellent service. He made everything easy to understand.
John Scully
5.00 Stars
I had this same storage unit for almost 5 years when I moved into a permanent location in coop city. I had my parents furniture as well as my furniture from way before. Tons of documents and rugs and other things. I had no trouble at all with the unit. I used their carts to move things in and out. I liked the closeness of my health club near by. Safe and pleasant!
Dee Hoch
5.00 Stars
I am very Thankful for Excellent Customer Service from Ashley. She was extremely helpful and knowledgeable during my visit there. Thankful for her assistance in choosing the best Storage Unit for me. My mom passed and I had to move her apartment furniture Out At short notice. This being difficult do but after speaking to this beautiful young lady. Everything came together!!! Satisfied Customer JHernandez
Josie Hernandez
5.00 Stars
Your manager lavona is the best. I am an actor and I am working on a show on nbc and we have the next 3 days off, I decided since I need storage I’ll just come check it out and not make any decisions until I’ve seen it all. In my mind I was going to quote around at all storages before Ive made a final decision to choose a place to store. Lavona sold me right away. Very good with making me feel comfortable and she kept me laughing. She showed me around to 3 units until I got the one. Lavona is the best. She’s very helpful, patient,And friendly !! She knows what she doing and how to win customers in.
Jonathan Burgos
5.00 Stars
Beautiful service
Quan White
5.00 Stars
I've used other storage facilities in the past, but Storage Post is hands down my favorite. Their staff is so friendly and helpful, and the facilities are always immaculate. Two thumbs up!
Jeremy Perkins