What People are Saying

PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.

Self storage

The storage we had was good and clean. The facility is well maintained. However you do get the occasional people that leave the door open or jam it so they can get in and out without a code. Besides that the place is very well lit and secure.

Typical storage unit

Just for extra in case you move

The exit is awkward

It is always crowded

The storage unit hallways are dark and the lights kept going out while I was trying to move in. It was very hot on the 4th floor which doesn't seem to actually be climate controlled. There were also some bugs and I saw a mouse run from one unit to another. There should be some fumigation services done and the air conditioning should be fixed. I like that there are multiple garage door openings and the pass code is my phone number, and I was given a free lock for reserving the unit online, and paying before I moved in. If I find a better place with a better price, I will move my things there. This place is just temporary. I saw enough already. Hopefully my things will be safe and pest free until I can move them out.

Don't expect to recover anything of they damage your storage with water leaks, got no compensation whatsoever.

Its getting too expensive

SPSS is good for value, run in and out very quick. The elevator is Super larger, you can drive your car through it. A nice and clean space to pack away the extra stuff you have. It works for me, just to many insects for me.

Understandable 24hours is a lot to deal with to stay open but to cut down to 8.5 hours..... Pretty drastic and inconvenient. The new limited time now if it's a week day I have to take time off from my 9-5 job I commute to and from to be able to go to my room or get there even earlier on a weekend. SORRY NOT CONSIDERATE OR PRACTICAL FOR WORKING PEOPLE AT ALL! Work with people a little bit a few early days a few late days during the week..... Not jam their weekend up and room be useless for 5 days out of the week.