What People are Saying

Upon check in, service was fast. I hadn't reluzes it was a upstairs unit. Just a inconvenient surprise. Overall, a thumbs-up

Took the time to fill out all the unnecessary paper work online. Paid by credit card and two days later when I went to check in I had to do it all over again. So do yourself a favor and don't do anything online. Just show up and expect to spend about 25 minutes fooling with paperwork. The access code you get online isn't right either. As far as the unit goes It's pitch dark you can't see anything inside. I'm on the second floor. It was kind of dirty in the hallway. I haven't put anything in it yet because I'm not sure this is going to work out for me. I don't like the ramp to load and unload on the second floor. The young lady at the desk was as nice as she could be. It's not her fault this place isn't really set up right. I might try to get on the first floor and perhaps that will solve my issues. I'll update this review if that happens. Update: Storage Post has transferred me to a first floor unit which fixes the issue I had with the ramp. Once again Maria at the front desk was very helpful. They were very fast to respond to this.

Very helpful staff member.

They have always treated me with respect, and they value my business. They call every month to make sure the payment gets made on time. They are always polite and helpful.

Great prices and very friendly and helpful staff.

Best prices in town and very friendly

New Orleans, LA. River Road. First rental of storage unit at this company. Prompt, courteous, attentive service given. Shown multiple controlled climate units of different sizes without pressure. Pricing was clearly presented before commitment. Contract documentation (computer shown & signed) was clearly explained page by page. Entrance and Exit from storage location was easier, and access to unit quicker, than my previous storage company. Have no information yet from my temperature and humidity device but the construction of the storage unit itself indicates better climate control than my prior storage unit. Picked this company because it was more convenient to my home location, but would do business with them again based on the initial service.

This is the second unit that I have gotten one for my company and one for my personal use, the representatives are always nice price is good and the units are clean.

So far so good. I acquired my unit online. When I went into the rental office the lady at the front desk asked for my patience because she was new to the position. I didn't mind waiting because I arrived 20 minutes before their closing time. She was so kind and concerned that I got what I wanted( I didn't know my unit would be upstairs). She assured me if any unit downstairs would become available that she notify me immediately and I could change. During these times when everything and everyone is trying to get a sense of normalcy, it is comforting to encounter anyone that has a welcoming and doesn't mind putting in extra work attitude.

Great customer service By Danielle

Ms. Maria in the St. Rose Location is one of the most caring and compassionate Lady I have met. With all that was going on she was so understanding and very honest with me and tried to solve all my concerns. And the fact that she listened and did everything in her power correct the issues has me willing to recommend this location to my friends.She is definitely a a rare commodity

I've had a unit at River Road Storage Post since 2008. The service there has always been impeccable -- helpful, competent and kind -- in short, humane -- a rarity these days. I've never had a problem with the unit's security or any kind of infestation by bugs. The facility is kept clean. I highly recommend. I heartily second and third (if that's possible!) the service that Brandon provides and agree that management should give him a raise and understand what an asset he is to the company.