What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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10/08/2019
I wanted to give a bad rating because I was angry about not being able to access the unit because my husband wasnt truthful with me when he said he "took care of the bill." So I was mad I went out my way to get there- that's another thing, their location is sooooooo out the way, making it inconvenient. However I like the cleanliness of the entire place; I like the security they have there in regards to the elevator requiring a password in order to take you upstairs to the units. The staff seems friendly and willing to help.
Jennifer Keating
East Tremont
Bronx New York
10/08/2019
I wanted to give a bad rating because I was angry about not being able to access the unit because my husband wasnt truthful with me when he said he "took care of the bill." So I was mad I went out my way to get there- that's another thing, their location is sooooooo out the way, making it inconvenient. However I like the cleanliness of the entire place; I like the security they have there in regards to the elevator requiring a password in order to take you upstairs to the units. The staff seems friendly and willing to help.
Jennifer Keating
East Tremont
Bronx New York
10/09/2019
Excellent customer service. Thank you !
neylen garcia
10/09/2019
Excellent customer service. Thank you !
neylen garcia
10/09/2019
Hi, my name is Ali Djaranabi my unit is 1023. I always receive 100% customer service from Edilee Gomez. Thank you storage post for brook avenue´s great service.
Ali Djaranabi
Melrose
Bronx New York
10/09/2019
I had the pleasure of being helped by Nychelle who is so pleasant and resourceful. I came into this location with a-million-and-one questions and I even called a couple times as well. Each time, Nychelle was respectful and knowledgeable about my concerns. Overall, the customer service at this location is phenomenal and it made the process to secure a storage unit feel like a breeze.
Charnika Webster
Mott Haven
Bronx New York
10/09/2019
Nychelle was a GREAT HELP She made the whole process so easy !!!
SkinnyMinnie
Mott Haven
Bronx New York
10/10/2019
Great customer service she's amazing building clean and cares for her customers concerns very professional thanks gloria
Elhadj Barry
Mott Haven
Bronx New York
10/10/2019
(Translated by Google) Gloria treats me very well. The service is excellent. I really like the treatment I receive (Original) Gloria me trata muy bien. El servicio es excelente. Me gusta mucho el trato que recibo
Frankie López
Mott Haven
Bronx New York
10/10/2019
I have been a customer at storage post for more than one year.I would like to recommend manager Gloria Ramirez for her professionalism and concern. She's always helped solve any problems that I have. She is truly dedicated in helping and caring for the customers.
Petar Debelnogic
Mott Haven
Bronx New York
10/10/2019
Gloria who works at the storage store took care of us in a quick and professional mannor and established trademark customer service.
ralph lima
Mott Haven
Bronx New York
10/10/2019
I have been a customer at storage post for 15 plus years. I would like to commend manager Gloria Ramirez for her professionalism and concern. She's always helped solve any problems that I have. She is truly dedicated in helping and caring for the customers. What a gem!!!
Barbara Alford
Mott Haven
Bronx New York