What People are Saying

Manny, at the Richmond Terrace location, is very helpful and accommodating. For many, the stress of moving and the need to store your belongings can be intimidating at times, and having a very helpful and empathetic person to deal with is a very positive factor. The facility itself is very clean and tidy, all that one needs in a good storage location

excellent service all the time.

Manny helped me get a solid deal on a 10' X 14'. Good man!

This was our first time ever renting a storage unit, Manny went above and beyond and helped us with all of our questions. Definitely the best customer service I’ve ever had friendly, funny and very helpful. I absolutely recommend this storage unit to everyone!

There was a small wrinkle with my move in, as the room i reserved had been once three rooms that had merged, and the room number on the door was not quite the one in my online paperwork. I would have to say that the staff was very helpful, and the desk guy even stayed late to make sure i had the correct room. The prices are good, and i can't argue with 2 free months, less signing fee, etc. I had a bad experience with a competitor, and excessively severe late fee. I plan to emply that space and move everything to storage post. Hopefully, I will continue to be happy with them.

Great customer service, friendly and reassuring. Thankyou for having working equipment and elevators. Everything was accessible and clean. Thankyou again Manny.

Good price good management

FIVE STARS for inciting PSYCHOTRAUMA!! Being locked inside (chains and padlocks) this storage facility during access hours beyond office hours when wheelchair bound having made an accessible entry has been a harrowing experience for me and I will rate my experience as first class customer service - WHAT NOT TO DO! Much thanks to the FDNY Engine 83/Ladder 29 Firemen who responded and rescued us!

I've been using the storage for Is a few years. it's a great place clean and safe.

The front desk representative Imani was very helpfup and professional Thank you

Sign up was smooth, Claudio at the counter is super helpful. The unit is decent and easy to access. They provide dollies. What I like best is that you can drive into the loading area, off the street.

Great workers. Clean place is a blessing to be here.