What People are Saying

Staff was friendly and helpful. Facility was clean. The frieght elevator for non-commercial clients was out so had to go down to other elevators is only reason I gave 4 ⭐

I have never had such great experience dealing with on line purchasing...I would recommend any one to deal with the people here so grateful...

The amazing people at Storage Post were so helpful and accommodating when I found out the movers weren't coming until after 6:00pm (and the facility closed at 7:00). They also had pad locks and mattress bags for us to purchase ahead of time. The facility was clean and felt very secure.

Update: I’m unfortunately dropping my rating to a solid 3 stars. I stopped in yesterday and it’s was hot as heck on the second floor. I almost passed out trying to put items in my unit. I think they were having AC issues but the unit seemed cooler than the walkway which was weird to me but maybe the cooler air that was trapped inside of the unit accounted for this. I’m still hopeful that these are all rare occurrences that just unfortunately have been my first impressions. Original: Overall I give somewhere between 3 and 4 stars. Facility is well maintained on first impressions. Staff was friendly and helpful when I stopped in to finalize my reservation on Friday. On Saturday I came in to locate the unit and drop off a few items. I couldn’t find the unit. I went downstairs to get assistance locating it and was pretty much told it was on the 2nd floor. Thanks Captain Obvious, but where on the 2nd floor? I was given further unhelpful directions and after wandering around for another 10 minutes I went back to the office. This time thankfully, I was escorted upstairs by another associate and after navigating the maze we were finally able to locate the unit. I broke the seal on the unit and unfortunately it wasn’t properly checked before rental. I found a random shampoo bottle, ripped photos and just an overall not properly vetted unit. Thankfully I brought Lysol and Wipes with me. It’s a smaller unit but it has more space than I expected. The price is unbeatable and hopefully now that the move-in kinks are out of the way it will be smooth sailing going forward.

I was very happy at storage Post from the time I spoke to Darrell at the call center in Atlanta to meeting the staff at the location particularly Christina. She was very helpful and knowledgeable to get me through my first day

Today, being a holiday weekend, we we’re glad that the storage was opened. Also, I was warmly welcomed and received expedite service from Kimberly. She was very professional, polite and ready to help. Thank You for making our day.

Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.

Shameka was very informative,helpful and professional when giving me information on a couple of units.

Very easy to book online. The staff was very helpful on arrival and throughout the process. The facilities are very easy to use.

The clerk was so nice! Storage was clean .. access easy and convenient.

The manger there Saturday we the best I do love that location

Staff at Brooklyn storage post are the best! I worked with 2 different people while renting my storage unit. Both employees were super helpful and friendly. great experience!