What People are Saying

Great storage place an its open 24 hours

The space is reasonably priced and seems secure. I moved things in today and was disappointed by the lack of carts large enough to accommodate the pieces I was moving. Also, the elevator closed too quickly for me to get things in. I had to get someone to help.

The staff is friendly and having 24 hour access is very helpful. My only complaint is that if you’re there after 6pm when the office is closed,the bathroom is frequently out of toilet paper. This should be checked and restocked before the staff leave for the night.

I have been using this facility long before it was Brooklyn Space Storage. Very clean environment and nice place to store personal belongings. However it has gotten too expensive.

A great place for your storage needs but their pricing is high every few months; they go up a few dollars more need be.

Great storage place an its open 24 hours

A great place for your storage needs but their pricing is high every few months; they go up a few dollars more need be.

The space is reasonably priced and seems secure. I moved things in today and was disappointed by the lack of carts large enough to accommodate the pieces I was moving. Also, the elevator closed too quickly for me to get things in. I had to get someone to help.

Did a video here nice

Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.

Always great service at storage post!

The young gentleman who procesed me in was very pleasant and professional