What People are Saying

Great customer service! Extremely helpful and courteous.

Good good good good good

Excellent service, and very knowledgeable. Answered all questions and made it such a smooth process!

Eric was the man. Super helpful

Love this place great customer with Erik

Excellent service, easy access, excellent and friendly manager and all staff..I rented more than 3 big storage.. Thank you Floral Park Storage Post...

The small unit i rented had tooo many mice droppings from the beginning, And it was on the second floor The units should be cleaned much better for a new tenant Definitely disappointed. J. B.

Everything went smoothly. Eric, the manager of the Floral Park location was most helpful.

Positive: Great price compared to other storage providers. I recently decided to use this facility and move contents of my storage unit. It is clean. It Needs improvements in the following areas: I had to use the docking area. If I had physical challenges, it would have been impossible to climb or carry boxes to the loading carts. This facility is best suited for trucks to move items. I checked the other entry points and there isn't flat ground level loading area. The other entries have stairs (imagine having to carry boxes!) or very steep incline! The first day I got lost trying to find my locker. It's a bit of a maze. The numbers aren't sequential! I had to call the office (got call service), a gentleman came and helped me locate it. The elevators aren't numbered. I ended up at another area the first day while trying to exit... Eventually I figured out there was another elevator taking you to the docking area exit! It helps having groups of #s as well as markings and a map by each elevator! Please have a number allocated to each elevator. The third trip, I had to call the office for a cart to load my boxes. For better client service: With all the security cameras, the office should be aware that there aren't enough loading carts and make sure to have enough and not having to call the office (goes to call center)! Overall, I find it challenging using this facility. I hate having to climb the docking area to get to my storage unit. I hope they take into consideration the above improvements for better client experience. NOTE: I gave 5 stars, hoping they will take the above suggestions seriously.

Great people, very helpful, reasonable pricing compare to the rest of the area, Thank you so much, you are great

Very professional

Easy to work with, my only critique would be the redundant e-mails.