What People are Saying

The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.

Initially, I was extremely hesitant on storing my personal items in a storage unit and wanted to find a location I could trust. Upon entering the New Rochelle facility, I was greeted by a customer service representative named Ashley. She was extremely welcoming and attentive to my presence. She walked me through the different storage options and pricing. She was very informative and was patient with me, knowing that I was a first time renter. The store was extremely tidy and well kept. Fast forward, I have had my items in storage for over six months now, and I love the accessibility I have to my unit and my consistent monthly rate. This is an ideal storage facility, where you encounter excellent customer service and continued support while your items are there. Love it!!!

(Translated by Google) Christina lw morales family Normisha r Washington family ️ (Original) Christina lw morales Familie Normisha r Washington Familie ️

Luis was awesome. He should be made a district manager. Great customer Services.

First I want to start off by saying Ashley has GREAT customer service and she is one the reason that My husband and I decided to view the space . I was price shopping and I had a few stores to check out but Ashley secured my decision! We will be renting here, Thank you Ashley

Lavona and Edilee were great! I made a visit and inquired about a 5x10 unit which I will be moving into next week! I’ve chosen to look around to see what storages best fit me and I believe my husband and I will choose here. both very knowledgeable and helpful ! Let’s not forget both smiles and personality’s very vibrant ! I highly recommend. The buildings kept extremely clean.

This place is very clean & easy. Love that there are carts available & you don’t have to ask someone to unlock them. They are conveniently at docking station.

Leslie was great, nice and efficient

I moved into a unit with my daughters at Fordham yesterday. Good Pricing and Great service. The manager Mr. Salcedo and Lady were great! Place looked very clean and The bathroom looked better than my own at home! They were friendly and bilingual too! It got busy at one point but handled it nicely and they still made it go by fast and easy for me. They gave us all info we needed and helped us get the unit we really wanted! ! I wish I can give 6 stars!

Very attentive, very professional, quick responces, very helpful. Would recommend his help to others!

This storage is very good it's very clean, polight workers and easy access to where i live at.

I ve been a customer of this facilty for over 4 years. This place has great costumer service.alway attentive towards the customers.maintenance of the facility is up to part..the staff are friendly and courteous. Specially melanie and gloria.they go our their way to satisfy costumers needs.and i say that from experience...