What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/11/2020
Great facility/24 hours access and more importantly- Excellent Staff from Jessica to Julie :) . always attentive and friendly to help & with advises. 5 Stars across the board- KB TECH
john gong
Ridgewood
Queens New York
07/01/2022
Jessica and Morrison are super helpful and accommodating. The space is clean and very easy to access!
Devon Grimes
Ridgewood
Queens New York
11/03/2018
The staff always help us with whatever we need. Our things are kept safe and secure .
Perla Mota
Ozone Park
Queens New York
09/28/2021
Easy all the way! I appreciate that!
Victoria Johnson
Ozone Park
Queens New York
06/29/2023
This is my last day here and the staff was great and very polite and helpful, front desk employee was exceptional and polite
Juan Alicea
Ozone Park
Queens New York
08/28/2016
Clean organized.. loved the carts
Aleem Abdool
Long Island City
Queens New York
12/22/2017
Mint clean great lighting
Robert Kuhns
Long Island City
Queens New York
09/09/2018
Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie Babbit
Long Island City
Queens New York
12/27/2019
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
Long Island City
Queens New York
10/03/2023
Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++
Adrian Cune
Long Island City
Queens New York
06/15/2017
This place is always clean. Well staffed. Staff is very helpful and respectful. Many sizes rooms to chose from. Pretty good prices. And especially a plus, you have ACCESS TO 9PM. Can't get that anywhere else.
BRENDON'S PLACE
Ridgewood
Queens New York
01/11/2018
Jessica Santos, was very helpful and informative.
angel p
Ridgewood
Queens New York