What People are Saying

Jessica is awesome! She went above and beyond to deliver excellent customer service! She aided me in the process from start to finish and made it all effortless. She was friendly and knowledgeable, and also took the time to inform me on several options, and in the end helped me select an excellent unit for my needs. She even sent me pictures and video of the Unit she recommended for me! Thank you Jessica! The property is very clean, newer construct, large doors, well lit, and provides 24 hour access. All fantastic features that one would want in a storage facility.

Terrific customer service. I spoke to Elizabeth today and she couldn't have been more helpful.

I've been using Storage Post for a while now, and I'm always impressed with the level of customer service I receive. The staff is knowledgeable, friendly, and always willing to go the extra mile to make sure I'm satisfied with my storage experience.

Friendly, polite people. I feel secure about moving into this unit.

Wonderful service.

Great stuff, always helpful.

Excellent storage facility. Very clean, well run storage facility. The staff are always very courteous and helpful. Excellent service. It's all true. I've rented other storage spaces over the years. My experience at Long Island City Storage Post has been the best by far. Very clean. Attentive, courteous service across the board. It's also very safe. I highly recommend this facility.

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

Just emptied my locker here after six years. The folks who work the front desk are joyful and fun, and the place is clean and well organized. Highly recommended.

easy move in, knowledgable staff, all perfect

greAT

Went in today for the first time and Carlos who was at the front desk was very helpful! Not only did we have a great conversation but he made the process easy, comfortable and friendly! He showed me my unit, got me a cart, gave me all the info I needed and sent me on my way! Was in an out quickly and I left with a smile. Definitely would recommend this place,if not for the storage space, for the great staff experience!