What People are Saying

good prices and large space and safe

Nice clean and fair very helpful staff

It is a great facility with kind and helpful staff from the receivers of my call to reserve and rent a unit, to the people in the physical office who are kind, courteous and helpful as well in the services they provide. Great quality climate controlled units with 24 hour access to the units, and a bathroom in the office.(bathroom only accessible during office hours) Also they sell locks for the units if you don't already have one, and it looks like they sell other goods and services too but I'm not sure. I rent a climate controlled 5x5x8 unit.

For the past few months, I've been taking advantage of the exceptional team and facilities at this premier storage facility. The staff is always courteous and accommodating, and the premises are always neat and well-organized. Additionally, 24-hour access is available for when you need to grab something from your unit in a pinch. All in all, this storage facility has become an integral part of my life - it's been a lifesaver!

Clean organized.. loved the carts

Mint clean great lighting

Customer service was outstanding! Made the process a breeze. Very helpful. Thank you

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++

Clean, heated, great staff

Friendly and helpful staff!

EXCELLENT SERVICE VERY EFFICIENT !!