What People are Saying

Great customer service, super friendly and helpful!

Great customer service wonderful experience!

I did not rent a unit today but I just wanted to write the review and say that the workers there Livan and Gabriel were very great in helping me find the exact locker size I needed. Unfortunately I didnt have enough funds at the moment to rent the unit but I will surely be back by the end of this week!

Fast, excellent service! Rudy was a great help. Definitely recommend this place :)

I literally just called to inquire about units and my rep Crystal Sanders was beyond nice and super helpful! I was so surprised and didn’t expect such service especially with the pandemic going on! Wow 5 stars!

They defiantly try to take storage to the next step, they let u send packages, climate controlled rooms, high ceilings in storage units at no extra charge, protection plans available. I feel safe to store.

The young lady working there this morning was very polite, courteous and friendly. She assisted me with my reservation, explained policy and procedures, showed me how and where my unit was and even when there was an issue with the unit she not only took care of the issue, she even contacted me when the situation was resolved. Excellent customer service

The facility is what you'd want it to be. Had a brief issue with billing but the company quickly resolved it after being made aware of the problem.

Initially, I was extremely hesitant on storing my personal items in a storage unit and wanted to find a location I could trust. Upon entering the New Rochelle facility, I was greeted by a customer service representative named Ashley. She was extremely welcoming and attentive to my presence. She walked me through the different storage options and pricing. She was very informative and was patient with me, knowing that I was a first time renter. The store was extremely tidy and well kept. Fast forward, I have had my items in storage for over six months now, and I love the accessibility I have to my unit and my consistent monthly rate. This is an ideal storage facility, where you encounter excellent customer service and continued support while your items are there. Love it!!!

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Luis was awesome. He should be made a district manager. Great customer Services.

First I want to start off by saying Ashley has GREAT customer service and she is one the reason that My husband and I decided to view the space . I was price shopping and I had a few stores to check out but Ashley secured my decision! We will be renting here, Thank you Ashley