What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Mint clean great lighting
Robert Kuhns
Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie Babbit
I have renting here for 4 years. There is no other place I’d rather be. Facility is always clean. The staff is superb. Great customer service. Reliable and always available.
Robert Thybulle
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
Wow! Great Service! Staff is very friendly and go out of there way to help! I had surgery on my bad leg and spanish guy helped get us carts and patiently showed me how to use my accesss code in the elevators. My storage unit’s lock was faulty and it was so cold today. i bothered him again and he gladly also helped me fix it!! Wish more people were like this!
Amina Gladden
Staff is very pleasant facilities very clean
thomas witt
Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++
Adrian Cune
Great customer service facility always clean have great rates staff goes the extra mile i use to rent at another storage they had hidden fees and raised rates after move in . Rent storage post no hidden fees and 24 hour security. Im comfirtable that i know my things are sAfe.
Dedeou Simaga
I appreciate the covid 19 amnesty program it really saved us when we needed it the most thank you storage post
Zbow Mail
very clean and the people were very pleasant
Martha Latorre
Aida Valentine was extremely helpful with assisting me to chose a unit that was the best fit for my family's needs during this time.
Jennifer Rivera
Carlos was amazing. Efficient and knowledgeable. He was respectful of our time and very polite. After having a terrible experience with another storage company, Carlos was breath of fresh air. Again, an amazing experience. Thanks Carlos.
Gloria Santos