What People are Saying

So far really great. Good price, great storage space and great price!

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

The service provided eas excellent by Franny and Karla when I rented my unit #4181 The staff went above and beyond to give me the best promotion.

Just emptied my locker here after six years. The folks who work the front desk are joyful and fun, and the place is clean and well organized. Highly recommended.

Ace and Gloria. and Alex are amazing. Great customer service. P.s. They caught the thief -another customer -last year and he has 6 years in jail. Good work!!! Great security and perfect customer service.

easy move in, knowledgable staff, all perfect

Ashley and Gloria are the best! Fast service I was in and out!!

greAT

Great experience customer service leslie is very professional

Went in today for the first time and Carlos who was at the front desk was very helpful! Not only did we have a great conversation but he made the process easy, comfortable and friendly! He showed me my unit, got me a cart, gave me all the info I needed and sent me on my way! Was in an out quickly and I left with a smile. Definitely would recommend this place,if not for the storage space, for the great staff experience!

Clean

Very clean and secured and the people that work there are great!! :)