What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
10/24/2018
Good customer service
randolph donaldson
Rockville Centre
Long Island New York
02/05/2020
When I went in the to get a locker the person behind the counter was absolutely wonderful. She took time explaining the lockers and also the prices. She took us up to the locker . The place is very very clean and bright. Highly recommend this place
Kris Corless
Rockville Centre
Long Island New York
09/29/2018
Erica made my experience extremely easy for me. She knew what I wanted, and met my needs making it an easy smooth transition for me!
Melissa Cosme
Long Island City
Queens New York
08/01/2019
One of the best managed facilities I have encountered -all the staff - Kim, Carlos and Morrison are pleasant, helpful, accommodating and efficient- also the location has indoor loading features for comfort and 24 hour access - also easy to get to from anywhere -doesn’t get better !!!
Joseph Pauletich
Long Island City
Queens New York
07/16/2018
Customer service was on point!! We got our storage quickly and it was just the right size.
Jenee Russell
Melrose
Bronx New York
01/08/2022
Durel are storage representative was great he really took care of us
Wilfred Jaime
Long Island City
Queens New York
11/09/2019
My partner and I had rent units at Brook we have nothing to complain Angie and the new manager Gloria amazing customer service and great rates. Recommended 100%
Ibrahim Sagne
Melrose
Bronx New York
10/27/2023
The front desk worker was super helpful and professional. I want to send a personal thank you to him for making our visit easy, quick and simple.
Chanrise Romelus
Long Island City
Queens New York
11/14/2019
Ace and Gloria. and Alex are amazing. Great customer service. P.s. They caught the thief -another customer -last year and he has 6 years in jail. Good work!!! Great security and perfect customer service.
Mary kai
Melrose
Bronx New York
06/15/2017
This place is always clean. Well staffed. Staff is very helpful and respectful. Many sizes rooms to chose from. Pretty good prices. And especially a plus, you have ACCESS TO 9PM. Can't get that anywhere else.
BRENDON'S PLACE
Ridgewood
Queens New York
11/17/2021
Economic and accessible.
Yuly Toledo
Melrose
Bronx New York
01/11/2018
Jessica Santos, was very helpful and informative.
angel p
Ridgewood
Queens New York