What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Excellent customer service and the price was right !!
Toni Coleman
Customer service was awesome. I was helped by Kayla, she was so kind and respectful. Also, very knowledgeable about her work. It was an overall great experience.
Bianca Ruiz
Shineast is awesome I store here and I recommended my family just cause of shineast was so wonderful great customer service and she help me understand to well place is clean I would recommend to more friends and family
Augusto Tapia
Awesome service, great staff, always so helpful with our account!!!
IVETTE ARIAS
Shineast is and has always been so wonderful great customers service skills alway polite very knowledgeable about storage she made my life so much easier and took most of my anxiety away the facility is very clean and clear aisle's just what i was looking for!! Thank you.
Abdul f Moro
Leslie and Leydi were extremely customer service friendly. You must find more people like them. Best experience I've had at a Storage place.
Tanya Jameson
Tatiana was a great help to me in getting processed. My phone timed out twice and she stayed very calm and professional. I am very thankful to have called while she was there to help me with great service and all the information and directions I needed .Thank You.
arthur conaway
I thought this would be a dark and scary location! I must change my mind! The staff here is bilingual, really friendly and the manager Jose made feel really comfortable about my choices and was a true gentleman! I must Thank you for letting me use your bathroom and for the extra carts! My move in was super fast! The place was pretty clean for a windy day and parking was available easily. Will be telling all my girlfriends when its time to do spring cleaning!!!
Yuderka Tejada-Cruz
Excellent customer service and friendly staff
Jodv
This review is of the District manager. Alex did what the manager of the Fordham location failed to do :He listened! He understood the miscommunication that had taken place and resolved my situation . Thank you for understanding and keeping a loyal customer.
Jasmine Rodriguez
Gloria and alex from a different store help me out big time...grat customer service very kind. ..went out of their way
Damy International
excellent moving experience! Very quick and simple!
Michael Kellogg